Returns & Exchanges
At N by Nancy, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.