Frequently Asked Questions
Everything you need to know about shopping with N by Nancy
How do I determine the right size for my order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, N by Nancy ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination country.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my N by Nancy garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner garment label, which usually includes cold washing and air drying.